Making Data-Driven Decisions With TARGIT
Amgros was founded with the mission to provide public hospitals in Denmark with the pharmaceuticals they need at the lowest possible price. They execute tendering procedures and bulk purchasing to meet their goals. The organization is responsible for purchasing 99% of the pharmaceuticals used by public hospitals in the country.
As such, it's critical that Amgros has access to data to help them determine when and how to make purchases in order to get the right products at the right price. What data management employees did have access to was delivered in static PDF files of Excel spreadsheets. Creating reports was time-consuming. And once they were created, end-users could not drill down into greater detail to determine causation for any particular number.
For a complete overview of the industry and their business, they turned to TARGIT Decision Suite.
“The reason why we chose TARGIT is that it is a great tool to cover most of the recurring needs," says Sune Lindgaard Nielsen, Head of Analysis and Management Support at Amgros. "It fills the needs of the organization in a simple, user-friendly way and helps us in our decision processes. We strive to make data-driven decisions constantly, and TARGIT provides the basis for deciding on a strategic direction.”
Before TARGIT, Amgros relied on a single-source BI system that just wasn't delivering the full insight employees needed. The company replaced that system with a full data warehouse built on Microsoft SQL Server. Today, data is pulled from a variety of data sources, including Microsoft Dynamics 365 Business Central, other internal source systems, and external sources such as The Danish Health Data Authority, Denmark's Statistics, The Danish Regions, and public hospital data throughout the country.
You can be up and running with TARGIT for Dynamics BC/NAV almost instantly with TARGIT's Accelerator packages. Learn more.
Data is updated in the TARGIT system every night from every data source. Users can create reports and analyses that mash up data from external as well as internal sources and deliver data in a single, comprehensive overview. With insight at their fingertips, Amgros employees can make the critical business decisions that save Danish hospitals over DKK 8,7 billions each year, with a staff of only 140 people.
"We use the observations from TARGIT to draw our attention to the areas where we need to keep ourselves informed," shares Sune. "We make decisions based on the knowledge gathered and lastly, we act accordingly. In reality, TARGIT is helping us save the public health service sector billions of kroner a year."
Fostering a Data-Driven Culture
In the past, only management had access to reports and critical numbers, which left other employees out of the loop and made it challenging to enact change based on the latest data.
Today, every Amgros department is making data-driven decisions with TARGIT Decision Suite, delivering data to every employee who needs insight. Sune explains that Amgros uses TARGIT both to keep teams aware of how certain figures or trends are evolving, but also to make important business decisions.
"Everyone in Amgros has access to a BI client, either on a laptop or desktop, or on their phone. We have screens throughout the company displaying relevant key figures." says Sune. "Now, the entire organization is able to easily follow the development of the company. It has been quite an eye-opener. That’s what’s fantastic about TARGIT; it supplies everyone with knowledge fast and easily."
The fact that it is now easier to access knowledge and that knowledge is spread out to the entire organization has not only led to a change of attitude; it saves the employees time and trouble as well. Now, the employees spend less time retrieving data and more time analyzing it.
Supporting the Danish Healthcare Market
TARGIT plays a central role in helping Amgros supply Danish hospitals with the right products at the right time — at the best price.
The company relies on a combination of internal and external market data to identify which products they need to stock and where to get them for the best price.
"We use TARGIT and our BI landscape to ensure that items don’t go to backorder, so that we don’t have patients unable to receive treatment," Sune explains. "We can also secure the best prices and make sure that the right supplies are in the right places at the right times."
Along with managing procurement, pricing, and daily stock levels, Amgros' BI team also uses TARGIT to track the evolution of trends and the availability of new medications.
"When new products enter the market, we need a way to gauge the number of patients in a certain area and relay that information to suppliers. This is where we can use TARGIT to identify market trends and optimize our own supply."
Expanding Insights Across Amgros
Amgros has been a TARGIT customer for over two decades, and the foundational benefits that drew them to TARGIT Decision Suite continue to drive results today:
"TARGIT aligns well with our core philosophy about how we want to handle company data. We aim to consolidate and maintain our data in a way where we never have to question the validity of it. We ensure that through structured processes that make sure data is always gathered in the same way and presented consistently."
Even so, Sune has ambitious plans for rolling out TARGIT even further in the future to make data even more accessible for the employees.
“We definitely want to work towards incorporating the business intelligence solution in our internal portal in order to be able to see scraps of data on the intranet," he explains. "I realize the value of showing data, making the employees able to review today’s KPIs together with the news — with just a single click."
